FAQs

Here are some answers to the most common questions I receive.

General

Connection

Multiple Cameras

Audio


General

Is this an Official Project from the creators of OBS Studio?

No, this is a unaffiliated project by a third party.

OBS Studio provides a plugin API that has been used to create a third party plugin for OBS Studio. Please do not contact the creators of OBS Studio for support.



What iOS hardware do I need?

When using the NDI Connection method - you can use any device that is running iOS 9 and later.

When using the USB Connection method - the app works best for devices released in 2016 and later. This includes the following devices.

iPhone

  • iPhone 6
  • iPhone 6S
  • iPhone 6S Plus
  • iPhone SE
  • iPhone 7
  • iPhone 7 Plus
  • iPhone X
  • iPhone XS
  • iPhone XS Max
  • iPhone 8
  • iPhone 8 Plus
  • iPhone XR
  • iPhone 11
  • iPhone 11 Pro
  • iPhone 11 Pro Max

iPad

  • iPad (5th Generation)
  • iPad (6th Generation)
  • iPad (7th Generation)

iPad Mini

  • iPad Mini 4
  • iPad Mini (5th Generation)

iPad Air

  • iPad Air (3rd Generation)
  • iPad Air 2

iPad Pro

  • All iPad Pros

Find out which iPad model you have.

Why 2016 and later?
We have identified an issue with earlier devices when encoding the video on device that can potentially cause issues during use. Because of this, we do not recommend using the app with devices earlier than those listed above.



How do I uninstall the plugin?

macOS

The plugin is installed in the following folder

  • /Library/Application Support/obs-studio/plugins/obs-ios-camera-source.

To quickly open this folder, open Finder.app and select from the menu Go > Go to Folder... and enter the path above.

Windows

The plugin is installed in the following folders:

  • C:\Program Files\obs-studio\data\obs-plugins\obs-ios-camera-source
  • C:\Program Files\obs-studio\obs-plugins\32bit\obs-ios-camera-source.pdb
  • C:\Program Files\obs-studio\obs-plugins\32bit\obs-ios-camera-source.dll
  • C:\Program Files\obs-studio\obs-plugins\64bit\obs-ios-camera-source.pdb
  • C:\Program Files\obs-studio\obs-plugins\64bit\obs-ios-camera-source.dll

How can I stream in landscape mode?

Make sure your iOS devices rotation lock is disabled. Then with the app running, simply rotate your phone landscape and the video will switch to landscape mode.

If the video doesn't turn horizontal still, then this is a symptom that you're not using the iOS Camera source to connect to the device. See this for more.



How can I change the output resolution?

Tap the settings icon in the app, then tap on a resolution and framerate of your choice. Be careful though, high framerates and resolutions may put your system under stress and not be able to be decoded in realtime. I'd recommend sticking at 720p30, 720p60 or 1080p30.

You might have more luck than my old MacBook Pro though 🙂



Is Camera for OBS Studio compatible with Streamlabs OBS?

Kinda. You'll have to use the NewTek NDI WiFi connection method, and read about NDI and Streamlabs OBS.

Unfortunately you can't install any old OBS Studio plugin into Streamlabs OBS so the low latency USB Connection method will not work. You can try and upvote this issue and see what the devs say. https://ideas.streamlabs.com/ideas/SL-I-4830



Can I use this in other applications, such as Zoom?

macOS users

You can now use our new app Telecast Camera to use your iPhone / iPad as a webcam across most apps. Go to Telecast Camera website to learn more.

Alternatively, you can use OBS Studio and the OBS-VirtualCam plugin to achieve this effect on Linux and Windows, or OBS-Mac VirtualCam plugin on macOS.



Unidentified Developer error when installing the plugin on macOS

As of version 2.5.1 of the plugin, this won't happen. Make sure you download the latest version of the plugin from this website.




Connection Issues

There is no 'iOS Camera' option in OBS Studio

You will need to install the plugin for OBS Studio to see the iOS Camera source. This is detailed in the Getting Started Guide.

If you have installed the plugin, make sure that you're using the latest version of OBS Studio. You can check for updates in the app, or download the latest version from their website https://obsproject.com/.

Make sure that you're using a supported operating system. Currently supported are MacOS 10.13+ and Windows 8+.

Windows user

If after running the installer you cannot see the 'iOS Camera' source, please try to install the plugin manually by following the guide here

If that doesn't work, please send us a copy of the OBS Studio logfile and we'll help debug the issue. You can find the log file in OBS Studio's menu.

logfile menu



Not connecting and shows "Waiting for Connection" in the app even though I've followed the instructions

You will need to unplug your device, force quit the app on the iPhone and launch it again.

Failing that, follow these steps

  • Unplug the device
  • Force close the Camera for OBS Studio app on your device
  • Close OBS Studio on your computer
  • Open OBS Studio on your computer
  • If not already added an iOS Camera Source, add it.
  • Open Camera for OBS Studio on your device
  • Connect the lightning cable

⚠️ If that fails, (and you're on Windows) open iTunes (and keep open) before opening OBS Studio.



Are you using a third party cable, extension or USB hub?

Verify that iTunes can see and connect to your iOS device to make sure that your iOS device can communicate with your computer. We recommend connecting OBS Camera directly to your computer and avoid any adapter.



I'm on Windows and my iOS device isn't connecting

Make sure you've installed iTunes. On Windows iTunes provides the service to communicate to your iOS device over USB. iTunes doesn't need to be running, but does need to have been installed and run at least once.



OBS Studio crashed after plugging in my iPhone

If OBS crashes after adding the iPhone Camera source to your scene, try again and make sure to follow the instructions at the top of this page. I've experienced this issue and it always works the second time - I know this isn't good enough, and I'm looking into the cause of this issue.



How do I remove the app's buttons (user interface) from the video stream?

If you see the applications buttons in the video preview after connecting your device and OBS Studio looks like the image below, then we've not setup the connection correctly.

app-buttons-1

What you must do is install the plugin, and then use the iOS Camera layer.

app-buttons-2

If you don't see the iOS Camera source, you might not have installed the iOS Camera Plugin. We have a Getting Started Guide for details, and another question for other solutions.



Is the app disconnecting when using multiple scenes in OBS Studio?

If you're using multiple scenes in OBS Studio and you find that switching scenes is causing the iOS Camera source to disconnect from the device, we're going to have to use 'reference' copies in each scene.

reference-copies

Make sure that each scene has a duplicate of the iOS Camera source. This can be created by copying the iOS Camera source and then paste (by reference) the layer into each scene.

If you don't need the iOS Camera visible in the second scene then you can hide the iOS Camera source in that scene. It simply needs to exist to ensure the connection is kept alive.

The paste (by reference) ensures that each copy of the iOS Camera source points to same one, which ensures that the connection is maintained when switching scenes.




Multiple Cameras

How do/Can I use multiple cameras?

Yes.

You can use as many devices as you'd like. While there is no fixed upper limit, the maximum number depends on your computer setup. I have used three devices at the same time - which is the number of devices that I've been able to use at any one time.

Using multiple cameras is just like using one camera. You add another iOS Camera source to your scene, and select the second device.

Note: After adding the second device you may have to open up the settings of the first iOS Camera source and tap the reconnect button. This is a known issue.

multiple-devices

Remember that if you're also using multiple scenes, you'll have to ensure that there are referenced copies in each scene. See Is the app disconnecting when using multiple scenes in OBS Studio? for more.


Audio

I don't see audio input in OBS Studio

Make sure you've updated the plugin from getting started page as Audio support was added in v2.2.0 (of the plugin and the iOS App) and above. You will need to download and install the new version of the plugin if you've installed the plugin previously.